0+
Drivers onboarded
0+
Cars under management
N$ 0+
Avg weekly payouts (top tier)
What makes us different
We use structured **strategic management** and **customer management** practices—not guesswork.
Operating Playbooks
SOPs for cash-ins, replacements, incident response and maintenance. PDCA cycles each month to improve performance.
Accountability KPIs
SLAs for payouts and vehicle uptime, weekly cash-in compliance, and variance analysis shared with owners.
Customer Management
Unified CRM log, NPS requests after payouts, and 24/7 WhatsApp support with escalation paths.
Transparent Statements
Monthly income–expense reports with receipts. Owners can audit any line—no surprises.
Vetted Drivers
Background checks, onboarding checklist, and probation. Performance-based bonuses, not just penalties.
Safety & Tracking
24/7 GPS, geofencing, and incident hotlines. Privacy-respecting access for owners.
Where to find us
20 Wagner Street, Windhoek West (behind NUST Hotel School)
Our values
- Integrity before income
- Owner-level transparency
- Driver dignity & growth
- Data-driven decisions
Talk to us
- Phone/WhatsApp: +264 81 303 9829
- Email: team@jtptoursandsafaris.com
- Alt Email: jtptours@yandex.com
How we keep it transparent
Clear fees, clear timelines, clear reports. Owners can request supporting receipts any time.
| Item | Bronze | Silver | Gold | Notes |
|---|---|---|---|---|
| Management Commission | 10% net profit | 15% net profit | 18% net profit | Performance-based; aligned with owners |
| Payout cadence | Monthly | Twice a month | Weekly | SLA: on time, with statements |
| Insurance | N$500 / month | Optional add-on if not already covered | ||
| GPS Tracking | N$200 / month | Owner read-only access available | ||
| Reporting | Monthly income–expense statement | Variance & trend notes included | ||
Governance & accountability
- SOPs + internal audit checklist
- Four-eyes review on payouts
- Incident register & RCA within 72 hours
- Owner dashboard access on request
Safety & driver welfare
- 24/7 hotline & panic escalation
- Maintenance schedule adherence
- Bonus programs for top performance
- Zero-tolerance on unsafe behavior
What partners say
“Statements are clean and on time. Replacements were handled same day.”
“Support replies fast on WhatsApp. Fair cash-in targets and bonuses.”
“Tracking and maintenance scheduling increased uptime and trust.”
Frequently asked questions
How do payouts and cash-ins work?
Drivers cash-in per agreed targets; owners receive payouts at the cadence of their package (monthly, twice-monthly, or weekly) with a statement that shows income, platform fees, fuel/maintenance, and our commission.
What if my driver quits or underperforms?
We maintain a vetted pipeline. Replacements follow a defined SLA, with probation and performance tracking. You’ll be updated at every step.
Who pays for insurance and tracking?
Insurance and GPS are transparent add-ons (N$500 & N$200 per month). If you already have these, we will integrate with your provider.
How do you protect my data and privacy?
Owner dashboards are read-only; access is logged. Tracking data is restricted to operations and security teams, retained per policy, and shared only with consent or where legally required.
Can I exit or pause management?
Yes. Provide written notice as per your agreement. We’ll reconcile the latest statement and hand over documentation cleanly.
Ready to partner with a transparent operator?
Chat with us now or visit our office in Windhoek West.